Frequently asked questions

We know that a helicopter flight is not an everyday thing. Find frequently asked questions and safety rules here.

Before the flight

All our flights depart from the San Fernando International Airport (Route 202 and Balcarce, B1646 San Fernando, Province of Buenos Aires). The meeting point is the same bar.

Yes, coordinating previously, but this will have an additional cost.

The flights are made as long as there is daylight, varying the schedule according to the time of year. Generally in summer it is from 9 am to 6 pm and in winter it is from 9 am to 5 pm.

It is recommended to be 15 minutes before the flight to be able to make the previous preparations before taking off.

Passengers must present themselves with a photographic document that proves their identity (DNI or Passport).

Yes, as long as they are accompanied by an adult.

The capacity of the aircraft is 1 pilot and 3 passengers. Unless the need to occupy 100% of the available space in the helicopter is previously communicated, baptism flights or Helitours could be shared with other passengers who occupy the free seats.

Reservations and payments

By contacting us by any means (WhatsApp, telephone, Instagram, etc.), you coordinate the day you want to fly and that’s it!

Any day of the week, including weekends and holidays!

To confirm the reservation, a deposit of 20% of the value of the flight must be paid at least 5 days before it. It can be by market payment or bank transfer.

The entire amount must be paid before departure.

Any cancellation is free of charge up to 72 hours before, after this period of time the equivalent of the amount paid as a deposit or the entire flight will be charged.

Any change in date or time can be made up to 72 hours before, after this time it will be subject to the availability of the company and if it cannot be done, 20% of the total cost will be charged.

The tolerance for any delay is 20 minutes. After that time, an economic penalty equivalent to no show (no show) will be charged.

In case of not showing up for the flight without prior notice, the entire amount will be charged.

In this case, we will reschedule it at no cost for a day or time that can be done without affecting its security.

We accept bank transfers, cash, credit cards (VISA or Mastercard), and Mercado Pago. If a Credit Card or Mercado Pago is selected, 10% must be added to the amount.

It can be paid in both pesos and dollars, the dollar value being cash and the value in pesos variable according to the exchange rate at the time of payment.

During the flight

Yes! The idea is that you take as many photos as you want to record the experience in the best possible way!

Yes, the pilot will comment on the different tourist spots that they will fly over!

No, for security reasons you cannot bring food or drinks.

After the flight

Yes! When the flight ends, following the pilot’s instructions, they will be able to take a photo next to the helicopter in which they flew.

Safety rules